As we are a very small team, we noticed that after years of successful cooperation, a certain indifference crept in.
this inevitably triggers the question " how to go on " ?
After some intensive discussions we came to the conclusion that it would be useful to be inspired by an experienced coach with an unusual method. With this decision we started our search. On the one hand we tapped our existing sources and on the other hand we did research on this topic. While searching the internet we found out that there are countless providers for our need.
We have deliberately focused on four topics
As an SME, the budget is not insignificant. The evaluation of the various offers from different providers was challenging. In addition to the hard facts, the soft facts also played an important role. We men don't always see it that way, but honestly.......in many decisions, gut feeling unconsciously plays an important role.
The headline - because they know what they're doing - appealed to us. When we then read something about a cockpit, the urge to play was awakened at the same time. Furthermore, the idea of being able to talk to an active Swiss pilot in person excited us. Normally, you always sit in the back and have confidence, but you don't really know what's going on in the cockpit.
We have chosen Crew Resource Management with Markus Kindle and Christoph Rastorfer mKindle
Our first impression when visiting the cockpit on site: many buttons, levers, switches, colored lights, displays and screens. After a short instruction we started. The hands were already slightly damp. Stefan (CEO) as pilot flying, me (Walter, sales) as pilot monitoring.
Departure Dubai - Stefan and I were by chance shortly after each other and independently in Dubai. Pleasant vacation memories were triggered, but could not compensate for the tension.
The takeoff went as planned - but a few minutes after takeoff, there was noise in the cockpit and a spectacle of warning lights caused a surge of adrenaline. An engine failure was signaled - what to do? A wild exchange of words began and uncontrolled activism set in. We had just under 12 minutes to make decisions so that a controlled emergency landing could be made. The stopwatch ticked mercilessly - crash guaranteed!
After an in-depth debriefing with lessons learned about our behavior, we were given a second chance - same starting point. This time, we decided on our approach with the help of a predefined, structured checklist. The decisive difference compared to the first attempt was that we now had something in our hands that we could follow and act upon together, a "red thread". Communication was calm and orderly. Decisions made were quickly implemented and no longer questioned.
The airport fire department, which had been called out in accordance with regulations, was on standby but did not have to actively intervene.
After an intensive day with many new impressions we went home. Euphoric and motivated, we had the feeling that the world was now at our feet.
Such training helps to break down anchored structures and change the perspective.
Back in the daily work routine, it is now important to leave room for testing new ideas in addition to the daily business.
The magic word is implement